In brief
In-app payments could reduce queues by removing the need for point-of-sale hardware, but the article does not suggest that queues or traditional payments will disappear immediately. This 2016 article also highlights security risks and the continued importance of cash and cards.
Contactless payments may be all the rage these days, but you still have tap your smartphone, smartwatch or card on a terminal of some kind.And at busy times, this can mean standing in queues or hanging around for ages waiting for the restaurant bill to arrive.All that could be about to change.”Payments are vanishing inside apps,” explains Dave Birch, a payments expert at Consult Hyperion. “That’s where all the interesting stuff is going on.”Apple, Google and Samsung have all anticipated the significance of this and offer in-app payments via their own apps.
The services like Android Pay, Apple Pay and Samsung Pay all rely on the contactless payment infrastructure – embedded near-field communication (NFC) chips communicating transaction data with a payment terminal.
Yet NFC isn’t exactly new technology, and adoption rates for some of these services have not been stellar so far. Plus, US contactless infrastructure lags behind that of Europe.
Which is why alternative approaches – such as in-app payments – that do away with the need for point-of-sale hardware completely are causing such excitement.
Cash direct
This approach is also being adopted for easy person-to-person payments. “Everything [the user] can do within the banking app, he can do within the keyboard, our keyboard,” he says. The payee doesn’t need to have Paykey installed to receive the money – but he or she would need to be a member of the Paym database, which links UK bank accounts to mobile phone numbers. The Paym service currently has 3.2m users. Other person-to-person apps, like Venmo, are also hoping to corner the market for such transactions.
And when EU regulation comes into force in 2018 requiring banks to provide access to data for third party app developers, companies like Facebook or Twitter may well start incorporating payment functionality within their own apps.
“Once you can connect Facebook directly to your bank account, why would you go to your bank app?” asks Mr Birch. What price convenience? But there’s another issue at stake with mobile payment apps, besides convenience and functionality: security.”Mobile apps are miniature web apps, so there are many vulnerabilities associated with those,” says Tom Kellermann, chief executive of security investment fund Strategic Cyber Ventures. Around half of mobile payment apps have not had their code effectively audited for security flaws prior to release, he believes. Image captionDespite the rise of smartphones, about 85% of global transactions are still cash-based Users are also at risk of having banking credentials stolen after downloading malicious payment apps masquerading as official ones, he warns.
Mr Kellermann says his advice to users would include:
avoid using public wi-fi wherever possible install security software on your smartphone use strong passphrases on banking apps avoid leaving Bluetooth on when you’re not using it.Security issues aside, there can be no doubt that the smartphone is transforming the way we pay for things and send money to each other. But don’t write off cash and cards just yet, says Ann Cairns, president of international markets at MasterCard. She points out that around 85% of the world’s transactions are still in cash. “And that figure isn’t going down,” she says. There is also a great deal of costly infrastructure in place to handle card payments, so retailers will be reluctant to jettison all that immediately. But as ever cheaper smartphones come onto the market, mobile payments are only set to grow.
http://www.bbc.com/news/business-35933801